Delegation - The 3 Styles
Entrepreneurs, business owners and managers are wearing a lot of hats in their business. There is a golden rule – do not do anything that someone at a lower wage than you can do equally as well. Tasks and projects that can be done by someone at a lower wage than you, should be delegated to that person. By delegating these tasks, you can free up your time to do tasks and projects with much higher contribution to the business.
Yes, it can be hard to give up control. But what do you want to have more of in your business - control or success? What about achieving work-life balance? I’ve seen it countless times, the business owner is doing menial tasks, working 70 hours a week, and meanwhile their staff are doing make-work projects to keep themselves busy. More importantly, at the same time, those essential projects that actually would potentially grow the business are not being done at all because the business owner seemingly never has the time to work on those projects.
Brian Tracy says “Delegation is one of the most important skills of management….Your ability to delegate is the critical constraint on your ability to grow in value…”
For effective delegation, you must match the level of experience of the employee with the style of delegation.
3 Styles of Delegation:
An employee that is new to the job or has little experience will require you to use a directive style of delegation. This means that you must give them clear and detailed job instructions, ask them to communicate back to you the instructions in their own words, and ask them if they have any questions.
An employee that has some experience and has done jobs well for you in the past will require you to use the management by objectives style of delegation. With this style you will discuss the job that needs to be done, ask them if they have any questions, and then let them go and do the job. These are your competent employees and they will be able to do the job effectively.
An employee with high level experience will require the easy interaction style of delegation. These employees have done the task or job before with competence. You will not need to explain the job; these employees know exactly what to do. With this style you will simply need to let the employee know when the job has to be done.
While delegation may not come naturally or easy, it is an important skill for the business owner to master.
To learn more about the art of delegation, take a workshop on the subject. I offer two workshops on the subject of delegation: (1) Delegation – the key to Leverage and (2) Army of Frogs. Contact me for more information on attending an open enrollment session or having a private offering of one of these workshops for your company.